Infosys Recruitment 2026: Infosys BPM Limited is hiring candidates for the post of Technical Process Executive in Hyderabad, Telangana. Graduates with 0–1 years of experience can apply for this job through the official Infosys Careers website.
The recruitment is for the company’s BPO Service Line. Selected candidates will handle customer technical support queries through phone calls, chats and emails. Applicants should have good communication skills, basic technical knowledge and the ability to solve customer problems.
Candidates looking for Infosys Jobs for Freshers, Infosys BPM Recruitment 2026, Technical Support Jobs in Hyderabad, BPO Jobs for Graduates and Private Jobs in Hyderabad can check the complete details of this vacancy.
Please note that candidates must be ready to work in US shift timings, 24×7 flexible shifts and a 100% work-from-office environment. These are important conditions for this position.
Infosys Recruitment 2026 – Overview
| Particulars | Details |
|---|---|
| Company Name | Infosys BPM Limited |
| Job Title | Technical Process Executive |
| Job Reference Code | PROGEN-EXTERNAL-256027 |
| Job Location | Hyderabad, Telangana |
| Service Line | BPO Service Line |
| Qualification | Graduate |
| Preferred Qualification | Any Graduate |
| Work Experience | 0–1 Years |
| Preferred Skills | Customer Service – Service Desk / Voice |
| Job Category | Private Jobs |
| Communication Skills | Excellent communication required |
| Shift Timings | US Shifts |
| Work Schedule | 24×7 Flexible Shifts |
| Work Mode | 100% Work From Office |
| Training | Client-specific training is mandatory |
| Salary | Not mentioned in the job description |
| Application Mode | Online |
| Last Date | Not mentioned in the job description |
| Official Website | Infosys Careers |
Infosys Technical Process Executive Eligibility Criteria
Candidates interested in Infosys Jobs 2026 should check the following eligibility requirements before applying.
Educational Qualification
- Candidates must be graduates.
- The preferred qualification is Any Graduate.
- Applicants should check the official application page for any additional educational requirements.
Work Experience
The required work experience is 0–1 years.
Graduates without previous work experience can also consider applying, provided they meet the other job requirements.
This opportunity may be suitable for candidates interested in starting their careers in customer support, technical support, BPO and service desk operations.
Communication Skills
Candidates must have excellent communication skills.
They should be able to understand customer problems and provide clear answers through:
- Phone calls
- Online chats
- Emails
Good communication is important because the job involves regular interaction with customers.
Infosys Technical Process Executive Job Responsibilities
The selected candidates will work in the BPO Service Line and help customers resolve technical issues.
The main responsibilities mentioned in the official job description are explained below.
1. Handle Customer Queries
Candidates must attend customer queries through calls, chats and emails. They should understand the problem and provide the correct support.
2. Provide Technical Support
Candidates should have knowledge of common technical issues related to:
- VPN connectivity
- Device drivers
- Microsoft Office 365
- Driver installation
- Active Directory
The ability to resolve these issues through voice support is useful for this position.
3. Work with Ticketing Tools
Knowledge of ticketing tools is an added advantage.
The company has mentioned the following tools:
- ServiceNow
- Remedy
- Control-M
Candidates who have previously used these tools may find it easier to handle customer support requests.
4. Provide Operating System Support
Candidates should have basic knowledge of operating systems and common troubleshooting methods.
They should be able to understand and assist with general operating system-related issues.
5. Understand Networking and Cloud Computing
Basic knowledge of computer networking and cloud computing is expected.
Candidates should understand general networking concepts and common connectivity problems.
6. Use Microsoft Office Tools
Candidates should have knowledge of productivity applications, including Microsoft Office tools.
7. Solve Customer Problems
Applicants should have good problem-solving and analytical skills.
They must understand customer issues, identify possible solutions and resolve problems independently whenever possible.
8. Maintain Good Customer Service
Candidates should respect customers’ time and provide helpful support.
Good time management, quick thinking and professional communication are important for this job.
Infosys Recruitment 2026 – Required Skills
The following skills are relevant to the Technical Process Executive position.
| Skills | Details |
|---|---|
| Communication | Excellent verbal and written communication |
| Customer Service | Ability to handle customer queries |
| Voice Support | Ability to resolve issues through calls |
| VPN | Basic knowledge of VPN-related issues |
| Microsoft Office 365 | Knowledge of Office 365 support |
| Active Directory | Basic knowledge of Active Directory |
| Driver Installation | Understanding of driver installation |
| Operating Systems | General troubleshooting knowledge |
| Networking | Basic networking concepts |
| Cloud Computing | Basic cloud computing knowledge |
| Ticketing Tools | ServiceNow, Remedy and Control-M knowledge is an added advantage |
| Problem-Solving | Ability to understand and resolve issues |
| Time Management | Ability to manage customer interactions |
Preferred Skill: Customer Service – CS-Service Desk / Voice.
Candidates with an interest in IT Support Jobs, Voice Process Jobs and Service Desk Jobs should carefully review these requirements.
Infosys Jobs in Hyderabad – Work Conditions
Before applying, candidates should understand the working conditions mentioned in the official job description.
| Work Condition | Details |
|---|---|
| Job Location | Hyderabad |
| Shift Timings | US Shifts |
| Shift Schedule | 24×7 Flexible Shifts |
| Work Mode | 100% Work From Office |
| Communication | Excellent communication skills |
| Training | Specific client training programmes |
Important Conditions for Candidates
US Shift Timings: Candidates must be comfortable working in US shifts. Working hours may fall during night-time in India.
24×7 Flexible Shifts: Applicants should be ready to work in flexible shifts according to business requirements.
Work From Office: This is not a work-from-home position. Candidates must work from the Hyderabad office.
Client Training: Selected candidates must complete the specific training programmes set by the client.
Candidates should consider these conditions before submitting their applications.
Infosys Technical Process Executive Salary 2026
The salary for the Technical Process Executive position has not been mentioned in the job description.
Candidates should check the salary and other employment benefits during the official recruitment process.
The salary may depend on the company’s offer and applicable employment conditions. No unverified salary figure should be treated as official.
Infosys Recruitment 2026 – Selection Process
The official job description does not provide the complete selection process for this position.
Candidates should follow the recruitment instructions shared by Infosys.
As this is a technical customer support position, applicants should prepare their communication skills, basic computer knowledge and customer-handling abilities.
Any assessment or interview requirements should be confirmed through official recruitment communication.
How to Apply for Infosys Recruitment 2026?
Eligible candidates can apply online through the official Infosys Careers website.
Follow these steps:
- Visit the official Infosys job notification using the link below.
- Check the job title Technical Process Executive.
- Verify the job location as Hyderabad.
- Read the educational qualification and experience requirements.
- Check the required technical and communication skills.
- Make sure you are comfortable with US shifts and 24×7 flexible working hours.
- Click on the Apply option.
- Register or log in to the Infosys Careers portal.
- Enter your personal and educational details.
- Upload your updated resume and other requested documents.
- Check all the information before submitting the application.
- Submit the application and save the confirmation details, if provided.
Candidates should use the official recruitment website to submit their applications.
Documents Required for Infosys Job Application
Keep the following documents ready, wherever required:
- Updated resume or CV.
- Graduation certificates.
- Educational mark sheets.
- Government-issued identity proof.
- Recent photograph, if requested.
- Experience certificates, if applicable.
- Technical or professional certificates, if available.
Make sure that the information in your resume matches your educational and professional records.
Important Instructions for Candidates
Candidates applying for Infosys BPM Jobs 2026 should remember these points:
- Check Your Qualification: You must be a graduate to meet the stated educational requirement.
- Check Experience: The required experience is 0–1 years.
- Improve Communication Skills: Good communication is essential for handling customer calls, chats and emails.
- Learn Basic Technical Concepts: Prepare topics related to VPN, Office 365, Active Directory, operating systems and networking.
- Understand Ticketing Tools: Knowledge of ServiceNow, Remedy and Control-M is an added advantage.
- Be Ready for US Shifts: Candidates must be comfortable working in US shift timings.
- Understand Flexible Shifts: The position requires availability for 24×7 flexible shifts.
- Check the Job Location: The position is based in Hyderabad, Telangana.
- Prepare Your Resume: Highlight your communication skills, technical knowledge and customer service abilities.
- Complete Client Training: Selected candidates must complete the training programmes assigned by the client.
- Apply Through the Official Website: Do not submit personal information through unknown recruitment websites.
- Avoid Job Scams: Never pay individuals or agents for a guaranteed Infosys job or interview.
Important Links – Infosys Recruitment 2026
| Description | Official Link |
|---|---|
| Apply Online | Click Here |
| Infosys India Careers | Click Here |
| Infosys Official Website | Click Here |
Note: Candidates should check the official job page to confirm whether applications are currently being accepted. The salary and application deadline are not mentioned in the job information.
Frequently Asked Questions (FAQs)
1. What is the job role in Infosys Recruitment 2026?
Infosys BPM Limited is hiring candidates for the Technical Process Executive position in Hyderabad, Telangana.
2. What is the qualification required for Infosys Technical Process Executive?
Candidates must be graduates. The preferred qualification mentioned in the job description is Any Graduate.
3. How much experience is required for this Infosys job?
The required work experience is 0–1 years.
4. Is Infosys Technical Process Executive Recruitment open to freshers?
Yes. The job description specifies 0–1 years of experience, so graduates without previous work experience can also consider applying.
5. Where is the Infosys Technical Process Executive job located?
The job location is Hyderabad, Telangana.
6. What skills are required for Infosys Technical Process Executive?
Candidates need excellent communication skills, customer service abilities, problem-solving skills and basic technical knowledge. Familiarity with VPN, Office 365, Active Directory, operating systems and networking is relevant.
7. Is ServiceNow knowledge mandatory for this job?
No. Knowledge of ServiceNow, Remedy and Control-M is mentioned as an added advantage.
8. Does this Infosys job require US shifts?
Yes. Candidates must be willing to work in US shift timings and 24×7 flexible shifts.
9. Is this a work-from-home job?
No. The official job description clearly states that this is a 100% work-from-office position in Hyderabad.
10. What is the salary for Infosys Technical Process Executive?
The salary has not been mentioned in the official job description. Candidates should check the compensation details during the recruitment process.
11. What is the preferred skill for this Infosys vacancy?
The preferred skill is Customer Service – CS-Service Desk / Voice.
12. How can I apply for Infosys Recruitment 2026?
Visit the official Infosys Careers website, open the Technical Process Executive vacancy using reference code PROGEN-EXTERNAL-256027 and follow the online application instructions.